Ripik.ai is an Accel-backed Applied AI company building computer vision and process-optimization agents for the world's largest industrial enterprises across steel, cement, aluminum, chemicals, pharma, and power. Our Vision AI platform acts as an automated pair of eyes on the shop floor — monitoring materials, equipment, and processes 24/7 with 95%+ accuracy, eliminating human error, and delivering measurable gains in throughput, yield, energy efficiency, and safety.
We work with marquee customers including Tata Steel, JSW, ArcelorMittal, Vedanta, Godrej & Boyce, Grasim, Holcim, and Jindal Steel, and are scaling globally across India, the Middle East,Europe, and North America. As we move into our next phase of growth, we are building the operating backbone that will take Ripik from a high-velocity scale-up to a category-defining global industrial AI company.
Key Responsibilities:

- Own end-to-end solution delivery and adoption for assigned products/customers.
- Be in charge of the product roadmap, suggest and incorporate recent features into the roadmap as necessary.
- Liaison with the engineering and ML team to develop new product features and drive execution as per product roadmap.
- Be In-charge of deployment at some of our key clients.
- Interface seamlessly with customers, product, and tech teams to ensure smooth execution.
- Manage customer expectations,



handle onboarding, and foster long-term satisfaction.
- Support travel for client meetings and implementations.
- Stay attentive to details, proactively resolve issues, and contribute to product feedback loops.

Required Skills & Experience:

- 4-6 years in product delivery for AI SaaS startups, with hands-on experience in customer-facing roles.
- Proven track record interfacing with customers, product/tech teams, and managing expectations/onboarding.
- Familiarity with AI tools like chatbots
- Attentive, communicative, and adaptable in a fast-paced startup environment.
- Bachelor’s degree in business, IT, or related field (preferred).

What can you expect?
Ability to shape the future of manufacturing by leveraging best-in-class AI and software; we are a unique organization with niche skill set that you would also develop while working with us
World class work culture, coaching and development
Mentoring from highly experienced leadership from world class companies (refer to Ripik.AI website for details)
International exposure
For more information visit below links:

- https://www.youtube.com/watch?v=YRuz3XxPfcE
- https://www.ripik.ai
- https://www.linkedin.com/company/ripik-ai/

Location: Noida, Sector - 16 (Work from Office)

📌 Senior Solution Associate (Noida)
🏢 Ripik.ai
📍 Noida