Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Kubernetes Engine
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system health, diagnosing problems, and ensuring smooth operation of critical applications. The engineer collaborates with different teams to maintain system stability and supports continuous improvement efforts to enhance overall service reliability and performance.
Roles & Responsibilities
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate cross-functional efforts to streamline issue resolution and improve system uptime.
- Mentor junior team members to foster skill development and knowledge sharing.
- Drive process improvements to enhance operational efficiency and reduce incident recurrence.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Google Kubernetes Engine.
- Experience with container orchestration and management in cloud environments.
- Solid understanding of cloud infrastructure and deployment models.
- Ability to troubleshoot complex distributed systems and microservices architectures.
- Familiarity with monitoring and logging tools to analyze system performance and detect anomalies.
Additional Information
- The candidate should have minimum 5 years of experience in Google Kubernetes Engine.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
📌 Application Support Engineer (Gurugram)
🏢 Accenture services
📍 Gurugram
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