Job Title: Customer Support Executive / Chat Executive
Process: Blended Process (Voice + Chat)
Job Location: Gurgaon, Sector 18
Nearest Metro Station: MG Road Metro Station
Job Type: Full-Time
Job Description
We are urgently hiring Customer Support / Chat Executives for a Blended Process. Candidates will be responsible for handling customer queries through calls and chat, providing effective solutions, and ensuring customer satisfaction.
Key Responsibilities
- Handle customer queries through voice calls and chat.
- Provide accurate information and resolve customer issues.
- Maintain qualified communication with customers.
- Handle customer complaints and provide appropriate solutions.
- Maintain customer records and follow process guidelines.
- Ensure customer satisfaction and service quality.