Training will be provided.

Role & responsibilities

Handle inbound and outbound customer calls to address banking-related queries, service requests and complaints.

Provide accurate information on banking products, services, account-related processes and transactions.

Identify customer needs and proactively promote relevant banking products such as credit cards, loans, insurance and other financial offerings.

Drive upselling and cross-selling targets while ensuring a positive customer experience and maintaining service quality.

Maintain accurate customer interaction records, follow up on unresolved queries and adhere to banking processes, compliance requirements and data confidentiality standards.

Working Details

- Working Days: 6 Days a Week

- Weekly Off: 1 Rotational Week Off

- Shift:



Rotational Shifts (Shift window for females 7 am - 7pm)

Preferred candidate profile

Graduate.

No BTech, BCAor MCA

Candidates must be comfortable with customer support and upselling responsibilities, rotational shifts, and rotational weekly offs.

- Experience

0 - 3 Years

- No. of Openings

25

- Education

12th Pass

- Role

BPO Customer Support Executive

- Industry Type

Banking

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Advantages include

PF, Health Insurance, Shuttle

- Face Interview Location

Sector 127, Noida

📌 BPO Customer Support Executive Jobs For 12th Pass Freshers (Noida)
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