A Video KYC (Know Your Customer) Associate in a bank or financial institution conducts real-time, video-based identity verification for new and existing customers.

While many Video KYC roles are hybrid or office-based (such as in Gurugram, Mumbai, or Bengaluru hubs), remote/work-from-home (WFH) options-often listed as Associate - VKYC / B-KYC Support-do exist depending on the employer's remote-work policies and security compliance requirements.

Key Job Responsibilities

• Conduct Live Video Calls: Interact directly with customers over live video to verify their identity in real time as per standard operating procedures (SOPs).

• Document & OVD Verification: Check Officially Valid Documents (OVDs) such as PAN cards, Aadhaar cards, or passports on camera, matching live photos with government records.

• Customer Due Diligence (CDD): Perform face-to-face verification, check for liveness/anti-spoofing measures, and ensure compliance with Reserve Bank of India (RBI) or respective regulatory guidelines.

• Decisioning & Case Management: Approve, hold, or reject KYC applications based on strict policy guidelines,



and explicit ageing inventory or pending escalations.

• Product / Cross-Selling (Select Banks): Some digital banking roles also involve explaining bank products or assisting with basic product onboarding.

• Metrics & TAT Adherence: Meet daily targets for average handling time (AHT), production accuracy percentages, turnaround time (TAT), and login/occupancy hours.

Eligibility & Qualifications

Graduate/12 th pass candidate can apply

Fresher & Experience Candidates may apply

Good Hindi & English Communication Skills

Basic Computer Knowledge

Smartphone/Laptop with stable internet connection required

Suitable setup for conducting video verification from home

- Experience

Fresher

- No. of Openings

3

- Education

Graduate

- Role

Video Kyc Associate

- Industry Type

Banking

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Home

- Face Interview Location

60/1,FirstFloor,OPP Gokulam Hospital,Salem-

📌 Fresher - Looking For Video KYC Associate (Salem)
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📍 Salem