We are seeking a Front Desk Manager to lead our front office team and ensure a welcoming experience for all guests. The ideal candidate will have a Bachelor’s degree in Hotel Management and 1 to 4 years of relevant experience.

Key Responsibilities:

- Supervise Front Desk Operations: Manage daily front desk activities to ensure smooth operations and provide excellent service to guests.

- Guest Check-In and Check-Out: Oversee the check-in and check-out processes to ensure efficient, friendly service and make guests feel welcomed.

- Staff Management: Train and motivate front desk staff to provide outstanding customer service and foster a positive work environment.

- Handle Guest Inquiries: Address guest inquiries and complaints promptly and professionally, ensuring guest satisfaction.

- Maintain Records: Keep accurate records of guest information, bookings, and payments to ensure seamless financial transactions.

- Collaborate with Other Departments: Work closely with housekeeping, maintenance, and other departments to ensure all guest needs are met efficiently.





Required Skills and Expectations:

The ideal candidate should have robust communication and interpersonal skills to interact effectively with guests and staff. Organizational abilities are crucial for managing multiple tasks efficiently. A friendly and approachable demeanor is essential for creating a welcoming atmosphere. The candidate must demonstrate problem-solving skills and the ability to handle challenging situations calmly. Proficiency in computer systems and hotel management software is preferred. Reliable and punctual work habits are expected, along with a commitment to maintaining high standards of hospitality.

- Experience

1 - 4 Years

- No. of Openings

5

- Education

Graduate (BHM)

- Role

Front Desk Manager

- Industry Type

Hotel / Travel / Airline / Hospitality

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

📌 Front Desk Manager (1-4 Years) (Rishikesh)
🏢 Shalom Backpackers Hostel
📍 Rishikesh