Working Hours: 10:00 AM to 7:30 PM (9.5 hours daily, includes 1-hour break)
Requirements:
Must speak Telugu fluently (along with Hindi and English).
Positive listening skills with quick, active, and convincing communication.
Willingness to learn and follow company call guidelines (SOPs).
Job Duties:
Handle inbound and outbound calls with patients.
Book appointments and inform the branch receptionist.
Follow up with patients to make sure they visit the branch.
Take post-consultation feedback to check if the visit was completed.