12 Nov
|
CMS info systems
|
Faridkot
12 Nov
CMS info systems
Faridkot
Monitor ATM uptime/downtime and submit daily status reports to Zonal/Head Office.
Coordinate with branches, FLM engineers, vendors, CRA, and service providers for issue resolution.
Follow up on cash-out, cash jam, power, UPS, network, and ATM-related complaints.
Ensure timely attendance of FLM engineers and track service delivery.
Monitor cash reconciliation for outsourced ATMs and coordinate discrepancy resolution.
Prepare MIS, SLA, downtime, reconciliation, and management reports.
Submit monthly invoices and supporting operational reports.
Act as a local help desk and provide remote support to branches.
Follow up on ATM installations, pending issues, and escalations.
Arrange substitute staff during leave/absence and ensure uninterrupted support.
📌 Banking Executive Faridkot
🏢 CMS info systems
📍 Faridkot