Key Responsibilities
Manage client accounts, build trusting relationships, and handle contract negotiations to drive retention.
Oversee timely product/service delivery, spot upselling or cross-selling prospects, and track key sales metrics.
Partner with internal teams (Sales, Product, Support, Marketing) to resolve issues and report on account health.
Qualifications & Skills
Experience: 3–4+ years in B2B sales or account management.
Education: Bachelor’s degree in Business, Marketing, Finance, or a related field preferred.
Technical Skills: Experience with CRM platforms (e.g., Salesforce, HubSpot) and office productivity software.
Interpersonal & Problem-Solving Skills: Solid communication, negotiation, and multi-account organization abilities.