Job Responsibilities
Handle outbound calls with US healthcare clients and insurance representatives.
Communicate professionally to resolve account-related queries.
Understand healthcare billing and revenue cycle management processes.
Follow up on pending claims and payment-related matters.
Maintain accurate records and update information in the system.
Meet process quality and productivity expectations.
Required Skills
Excellent verbal and written communication skills.
Valuable analytical and logical thinking abilities.
Basic computer knowledge.
Positive attitude and willingness to learn.
Comfortable working in US night shifts.
Ability to work in an international voice process.
Work Details & Advantages
Shift Timing: 5:30 PM 2:30 AM
Work Location: Chennai OMR
Weekly Off: Saturday & Sunday
Transportation:
Free two-way cab facility within defined service boundaries.
Employee Perks:
Provident Fund (PF)
Employee State Insurance (ESI)
Gratuity
Health Insurance
Performance-Based Bonus
Free Two-Way Cab Facility (within defined boundaries)
Selection Process
HR Interview
Grammar & Aptitude Assessment
Versant Communication Test
Operations / Technical Interview
How to Apply?
Interested and eligible candidates can share their updated resumes through WhatsApp.