Role & responsibilities
Process end-to-end individual death claims and ensure timely settlement.
Maintain pending claim trackers, follow-ups, and status updates.
Resolve customer, distributor, bank branch, and sales queries.
Monitor claims TATs and productivity metrics.
Ensure maximum claims settlement within prescribed TAT
Timely and accurate processing of death claims.
Up-to-date pending claims tracker with regular follow-ups and status updates.
Resolution of customer and stakeholder queries within defined timelines.
Adherence to Claims TAT and productivity targets.
Achievement of high in-TAT claim settlement percentage.
Ensure compliance with claims guidelines and operational processes
📌 Assistant Manager Claims Life Insurance Mumbai
🏢 IndiaFirst Life
📍 Mumbai
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