Role-Telecom Expense Management.

Experience-8 to 10 yrs.

Location-Chennai.

Desired Competencies (Technical/Behavioral Competency)

Must-Have*
Telecom Expense Management (TEM)
Telecom Billing Reconciliation & Invoice Validation
Telecom Inventory & Asset Management
Carrier / Vendor Management
Cost Optimization & Financial Analysis

Positive-to-Have
Tangoe / Calero / Sakon
Power BI / Tableau Reporting
Mobility Expense Management
SQL & Data Analytics
WAN / MPLS / SD-WAN Billing Knowledge

Responsibility of / Expectations from the Role
Manage and validate telecom expenses across Hertz global voice, data, mobility, WAN, internet, SIP, contact center, and carrier services.
Review, audit, and reconcile telecom invoices to ensure billing accuracy, contract compliance, and cost optimization across business locations, airport facilities, and corporate offices.
Identify billing discrepancies, duplicate charges, inactive services, underutilized assets, and cost-saving opportunities while driving expense reduction initiatives.
Maintain and manage telecom inventory including circuits, mobile devices, DIDs, SIP trunks, broadband services,



network connectivity, and telecom assets across the Hertz setting.
Perform inventory-to-invoice reconciliation to ensure all billed services are accurately reflected within asset repositories and operational records.
Track and manage service lifecycle activities including provisioning, MACD (Moves, Adds, Changes, Deletes), disconnects, renewals, upgrades, and decommissioning activities.
Coordinate with telecom carriers, service providers, managed service partners, and vendors to resolve billing disputes, service issues, escalations, and contract-related queries.
Monitor telecom contracts, renewals, pricing agreements, committed spend obligations, SLAs, and service credit opportunities to ensure financial compliance.
Prepare telecom spend analysis, cost optimization reports, carrier performance reviews, inventory dashboards, variance reports, and executive-level reporting.
Support budgeting, forecasting, accrual management, chargeback/showback models, and telecom financial governance processes.

📌 Telecom Expense Management Chennai (India)
🏢 Tata Consultancy Services
📍 India