Job Description

We are looking for a skilled and motivated Desktop Support Engineer to join our technical support team. The ideal candidate should have positive knowledge of computer hardware, software troubleshooting, operating systems, networking, and printer installation and configuration.

The candidate will be responsible for providing technical assistance, resolving hardware and software issues, and ensuring smooth IT operations.

Key Responsibilities

Provide desktop and laptop troubleshooting support.

Install, configure, and maintain Windows operating systems.

Troubleshoot hardware, software, and application-related issues.

Configure LAN, Wi-Fi, IP addresses, and network connectivity.

Install and configure printers, scanners, and other peripherals.

Troubleshoot printer connectivity and printing-related issues.

Provide technical support to customers and end users.

Diagnose hardware failures and coordinate repair or replacement.

Maintain daily service reports and technical support records.





Provide remote technical assistance whenever required.

Required Skills

Good knowledge of Windows 10 and Windows 11.

Knowledge of computer hardware and troubleshooting.

Basic networking knowledge (LAN, WAN, TCP/IP, Wi-Fi).

Experience in printer installation and troubleshooting.

Knowledge of drivers, software installation, and configuration.

Positive communication and problem-solving skills.

Ability to handle customer queries professionally.

Educational Qualification

Diploma / ITI / Bachelor's degree in Computer Science, IT, or a related field.

Candidates with relevant technical experience will be preferred.

Preferred Candidate

13 years of experience in Desktop Support or IT Technical Support.

Freshers with valuable technical knowledge may also apply.

Willingness to learn and work in a team environment.

📌 Desktop Support Engineer Delhi
🏢 Inspire I-tech Services
📍 Delhi