US Sales and International Voice Process - Must

About the Opportunity

We are hiring for a leading Business Process Management (BPM) company with a solid presence in the global business services industry. The organisation works with international clients to deliver customer experience, sales and business process solutions.

We are looking for a dynamic and target-oriented Team Lead International Voice Process with experience handling US customers, preferably in international sales and customer service.

Key Responsibilities
Lead and manage a team of associates to achieve individual and team sales targets.
Drive team performance, productivity and business conversions.
Monitor performance metrics and implement improvement plans.
Coach, mentor and develop team members to improve sales and customer-handling skills.
Handle customer escalations and ensure timely resolution.
Ensure adherence to process guidelines, quality standards and business requirements.
Track team performance and share regular updates with the Process Manager.





Required Skills & Experience
Minimum 5+ years of experience in an International Voice Process.
Hands-on experience handling US customers.
Prior experience in US Sales and International Voice Process is preferred.
Mandatory formal Team Lead experience with team-handling responsibilities.
Experience in product sales as a Team Lead will be an added advantage.
Strong verbal and written English communication skills.
Proven ability to drive sales targets, conversions and team performance.
Good understanding of sales techniques, customer handling and escalation management.
Robust leadership, coaching and people-management skills.
Willingness to work from the office in US Night Shifts.
Age should be below 35 years.

Perks & Advantages
Cab Facility
Performance-Based Incentives
Complimentary Meals
Annual Bonus
Night Shift Allowance (applicable after the training period)

📌 Team Lead International Voice: Us Sales Coimbatore
🏢 Transinnate Solutions
📍 Coimbatore