12 Nov
|
Trove Consulting
|
Mumbai
12 Nov
Trove Consulting
Mumbai
Handle customer queries, complaints, and escalations received through social media channels.
Provide accurate, skilled, and timely responses to customer concerns.
Resolve order-related, delivery, refund, return, and payment-related queries.
Required Candidate profile
Minimum 1 year of continuous BPO experience is mandatory.
Excellent English communication skills.
Versant Level 5 mandatory.
Robust written communication, grammar, and comprehension.
📌 Social Media Customer Support Associate Csa Mumbai
🏢 Trove Consulting
📍 Mumbai