12 Nov
|
Lenskart
|
Noida
Job Description Store Manager
Company: Lenskart
Job Title: Store Manager
Department: Retail Operations
Industry: Retail / Eyewear
Salary : Up to 4.5 LPA
Job Summary
We are looking for an experienced and result-oriented Store Manager to manage overall store operations, drive sales performance, ensure excellent customer experience, and lead a high-performing team. The ideal candidate should have solid leadership, sales, and operational management skills, preferably from the retail industry.
Key Responsibilities
Manage day-to-day store operations and ensure smooth functioning.
Drive store sales and achieve monthly and quarterly business targets.
Lead, motivate, and develop the store team to achieve business objectives.
Monitor key business metrics, including sales, conversion, average order value (AOV), and customer satisfaction.
Ensure excellent customer service and maintain high customer experience standards.
Handle customer escalations and resolve complaints effectively.
Manage staff scheduling, attendance, training, and performance.
Ensure proper inventory management and stock availability.
Maintain store visual merchandising and brand standards.
Implement company policies, processes, and operational guidelines.
Conduct regular performance reviews and identify areas for improvement.
Eligibility Criteria
Minimum 4 years of overall work experience.
Minimum 2 years of experience in a leadership role (Assistant Store Manager / Department Manager / Store Manager).
Leadership experience must be clearly reflected in the candidate's employment records/on paper.
Graduation is mandatory.
Candidates with experience in retail, fashion, lifestyle, electronics, or other organized retail brands will be preferred.
Robust communication, team management, and sales skills.
Ability to manage store operations independently and deliver business targets.
Key Skills
Team Leadership & People Management
Sales & Revenue Generation
Store Operations Management
Customer Relationship Management
Business Target Achievement
Inventory Management
Problem-Solving & Decision-Making
Preferred Candidate: An immediate joiner with robust retail leadership experience and a proven track record of achieving sales targets.
📌 Store Manager Noida
🏢 Lenskart
📍 Noida