Role & responsibilities
Oversee daily branch operations ensuring efficiency and compliance with company standards and policies.
Lead, motivate, and develop the branch team to achieve sales targets and deliver exceptional customer service.
Implement and monitor operational procedures to maintain high levels of quality and accuracy in inventory management.
Coordinate with other departments to streamline processes and enhance overall branch performance.
Manage branch budgets, control expenses, and analyze financial reports to optimize profitability.
Ensure adherence to luxury brand standards and maintain a premium customer experience.
Address and resolve operational issues and customer complaints promptly and effectively.

Preferred candidate profile
Bachelors degree in Business Administration,



Management, or related field; advanced degree preferred.
Minimum of 5 years experience in branch operations within the luxury goods or jewelry industry.
Proven leadership ability to manage and inspire teams in a high-end retail setting.
Robust knowledge of inventory management, sales operations, and financial analysis.
Excellent interpersonal, communication, and organizational skills.
Ability to work under pressure and adapt to a quick-paced luxury retail setting.
Commitment to uphold luxury brand values with impeccable attention to detail and customer service.

📌 Manager Branch Operations Pune (India)
🏢 PNG Jewellers
📍 India