Pre- Disbursement Activity:
Handling foot falls at the dealerships.
Participating in activities conducted by the dealer/ MLE (Micro-level events).
Lead generation through promotional activities conducted by SFL.
Generating leads through referrals. .
Dealer interaction for marketing specific schemes.
Collection of prospective customer information
2) Customer relations and cross selling:
Responding to customer queries and grievances
3)Pre Disbursement & Customer Engagement Manage dealership footfalls, participate in dealer/MLE activities, generate leads via promotions and referrals, interact with dealers on schemes