At UST, we help the worlds best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

We are looking for an experienced L3 Production Support Engineer with strong expertise in production/application support, Root Cause Analysis (RCA), Microsoft Azure, and DevOps. The ideal candidate should have hands-on experience troubleshooting complex production incidents, performing detailed RCA, supporting Azure-hosted applications, and working with DevOps and CI/CD environments.

Mandatory Skills:
5+ years of relevant IT experience
Strong experience in L3 Production Support / Application Support




Robust incident troubleshooting and Root Cause Analysis (RCA) experience
Hands-on experience with Microsoft Azure
Valuable understanding of Azure DevOps
Experience with CI/CD pipelines, deployments, and release support
Experience with production monitoring and log analysis
Robust understanding of incident, problem, and change management
Knowledge of Linux and/or Windows Server environments
Good scripting or automation knowledge using PowerShell, Bash, or Python
Strong analytical and problem-solving skills
Excellent verbal and written communication skills

Work Location: Bangalore (Whitefield - ITPL)

Interview: Face-to-Face

Experience: 5+ Years

📌 Lead Production Support Engineer Bengaluru (India)
🏢 UST
📍 India