Job Description: AR Executive Medical Billing

We are looking for an energetic and goal-oriented AR Executive (Accounts Receivable) to join our growing healthcare team at CrystalVoxx Global LLP. This is a blended voice and non-voice process designed for freshers or early-career professionals who want to build a long-term career in the US Revenue Cycle Management (RCM) industry.

Job Overview
Company: CrystalVoxx Global LLP
Location: Pratap Nagar, Nagpur (In office)
Experience: 0 to 1 Year (Freshers with excellent communication are welcome)
Shift Timings: 6:30 PM to 3:30 AM (Fixed Evening/Night Shift)
Salary Breakdown:
In-Hand:11,200 per month
Perks: Free company-provided food/meals

Key Responsibilities
Voice Process (AR Calling)
Make outbound calls to US health insurance companies to follow up on pending, unpaid, or denied medical claims.
Use Interactive Voice Response (IVR) systems and speak with insurance representatives to verify claim status.
Check patient eligibility and perks coverage over the phone.

Non-Voice Process (Back-Office & Analysis)
Navigate insurance web portals to trace claim history, check denial reasons,



and retrieve remittance advices.
Manage denial handling by identifying the root cause of rejected claims and initiating proper correction or appeals.
Perform charge entry, claim scrubbing, and accurate payment posting tasks into the billing software.
Maintain data entry accuracy and document call notes clearly in the internal CRM database.

Requirements & Qualifications
Education: Any Graduate / Undergraduate can apply.
Language: Fluent and grammatically correct English communication (both verbal and written) is mandatory to interact with international insurance companies.
Shift Flexibility: Must be comfortable regularly working the designated evening/night shift window (6:30 PM - 3:30 AM).
Skills:
Basic computer literacy and positive typing speed.
Familiarity with MS Office (Word and Excel).
Strong analytical mind, attention to detail, and a quick learning curve.
Knowledge of basic US healthcare concepts, medical billing, or HIPAA guidelines is a huge plus but not mandatory.

📌 Accounts Receivable Executive Nagpur (India)
🏢 Crystal Voxx
📍 India