We are seeking a dedicated and detail-oriented Reservations Executive to join our team in Tamil Nadu. The ideal candidate will play a crucial role in managing reservations and ensuring a seamless booking experience for our guests. As a Reservations Executive, you will be responsible for handling inquiries, processing bookings, and providing exceptional customer service to enhance guest satisfaction. Key Responsibilities: - Manage incoming reservation requests via phone, email, and online platforms. - Process bookings accurately and efficiently, ensuring all guest preferences are noted and accommodated. - Maintain up-to-date knowledge of room availability, rates, and promotions to provide accurate information to guests. - Collaborate with other departments, such as front office and housekeeping, to ensure a smooth guest experience.



- Handle guest inquiries and resolve any issues related to reservations in a timely manner. - Assist in maintaining the reservation system and ensure data accuracy. - Provide support in generating reports related to bookings and occupancy rates. Required Skills: - Robust knowledge of reservations systems and processes. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Attention to detail and robust organizational skills. - Proficiency in Microsoft Office Suite and other relevant software. If you are passionate about hospitality and have a knack for providing outstanding service, we encourage you to apply for this exciting chance as a Reservations Executive.

This job is provided by Shine.com

📌 Reservations Executive Chennai (India)
🏢 EduRun Group
📍 India