Senior Technical Support Specialist Lucknow

Senior Technical Support Specialist Lucknow

12 Nov
|
Mehrotra Biotech
|
Lucknow

12 Nov

Mehrotra Biotech

Lucknow

Key Responsibilities
Quotation Management: Prepare quarterly and customer-specific quotations, ensuring accurate pricing, technical specifications and commercial details.
Customer Coordination: Coordinate with customers regarding product requirements, pricing, technical specifications and order status.
Factory & Production Coordination: Coordinate with the factory for production notes, technical specifications, customisation requirements and production updates.
Sales Coordination: Work closely with the sales team to support quotations, order processing and customer commitments.
Accounts Coordination: Coordinate with the accounts department for payment status, outstanding dues and payment follow-ups.
Logistics Coordination:



Coordinate dispatch schedules and ensure timely delivery of products to customers.
Service Coordination: Coordinate with the service team for timely installation and commissioning of equipment.
Documentation & Reporting: Maintain quotation records, order tracking sheets, production updates, dispatch details and installation status.

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:
Internet reimbursement
Leave encashment
Paid sick time
Paid time off

Work Location: In person

📌 Senior Technical Support Specialist Lucknow
🏢 Mehrotra Biotech
📍 Lucknow

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