Job Description – Academic Counsellor (Telecalling)

Job Title: Academic Counsellor

Department: Admissions

Job Type: Full time

Job Summary

We are looking for enthusiastic and confident Academic Counsellors to handle outbound calls, counsel prospective students, provide course information, and convert enquiries into admissions.

Roles & Responsibilities
Make outbound calls to prospective students using the provided database.
Explain course details, eligibility, duration, fees, and career opportunities.
Understand students’ educational backgrounds and career goals.
Guide students in selecting suitable courses.
Follow up with interested students through calls and WhatsApp.
Handle student enquiries and resolve basic queries.
Convince prospective students to enrol in suitable programmes.




Maintain daily call records and update lead details in CRM.
Achieve daily calling targets and monthly admission targets.

Required Skills
Excellent communication skills in English and Malayalam.
Valuable telephone etiquette and convincing skills.
Confidence in handling outbound calls.
Basic computer knowledge.
Positive attitude and willingness to learn.
Ability to work towards targets.

Qualification & Experience
Minimum Plus Two / Any Degree preferred.
Freshers and experienced candidates can apply.
Previous telecalling, customer service, or sales experience is an advantage.

Pay: From ₹13,000.00 per month

Work Location: Remote

📌 Acadamic Counsellor Kozhikode
🏢 Skill Fly
📍 Kozhikode