Job Responsibilities:

 Manage recovery and collection of outstanding

 Worked on collection bucket(DPD)

 The desired associate Achieve monthly ageing & collection targets  Open additional channels of recovery, Manage escalations.

 Negotiate with past-due accounts for debt recovery.

 Closely monitor and follow- up on overdue accounts for timely resolutions.

 Reminder calls to delinquent customers who failed to make the EMI payment.

 Explain the consequences to customers of not paying on time.  Provide the options of payment channels for making the payment.

 Follow up with the customers till the payment is received.

 Ensure that all details of the calls & updates on collections are updated on the system as per the process.

 And also might have to go on field for the collections

Qualification & EXPERIENCE:



Graduate with 1 to 2 years of experience in the collection II Recovery.

 LANGUAGE: English, Hindi, and any other regional languages are mandatory.

 WORKING: 6 Days  WEEK-OFF: 1 Day week-off

 SHIFT: Day Shift

Laptop is mandatory

Salary: 15k to 20k per month Fixed.

Languague - English, Hindi, Any one south regional language

Pay: ₹15,500.00 - ₹20,000.00 per month

Advantages:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund

Application Question(s):
How many languages you speak?
Are you a DRA certified
Do you have personal laptop

Experience:
in Tele - collection: 1 year (Required)

Work Location: Remote

📌 Collection Executive Bengaluru
🏢 NEK Inclusion
📍 Bengaluru