Understanding of the travel industry
Valuable written and oral communication skills - Speak clearly and persuasively in positive or negative situations; gets clarification; respond to queries
Maintain record of communication with guests, vendors.
Positive negotiation skills
Time management
Business acumen - understand implication of decisions, changes, learn about market and competition.
Valuable computer and social media skills

Operations Role Requirement
Synthesise diverse information, understand itineraries, trip plans and prepare schedule of activities
Regular updating of schedules and activity chart.
Follow up with hotels / cab agencies etc to ensure timely deliveries (reconfirming hotel bookings, pick up timings etc)
Friendly follow up with guests for payments
Update the guests regarding the trip activities and plans




Coordinate with hotels / vendors for B2B rates (negotiate ), bookings
Maintain/update records of payments (guests, vendors, external).
Follow up with vendors for invoices, refunds and reconciling the records.
Maintain the database of vendors / rates etc.

This is a role that requires commitment and engagement. The timings would depend on various trips happening

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):
Current CTC & Expectation
Notice Period

Experience:
Travel Industry: 3 years (Required)

Language:
English (Required)

Location:
Baner, Pune, Maharashtra (Required)

Work Location: In person

📌 Pune Travel Ops Exec Baner
🏢 Ease India Travel
📍 Baner