Company: Bharat Homeopathy
Position: OPD Front Desk Executive
Location: Sector 44, Plot No. 52, 3rd Floor, Gurugram
Salary: Up to ₹25,000 CTC per month
Working Hours: 10:00 AM to 6:00 PM
Job Overview
Bharat Homeopathy is looking for a responsible, well-organized, and patient-friendly OPD Front Desk Executive to manage patient registration, appointment scheduling, billing coordination, and day-to-day OPD operations.
Key Responsibilities
Welcome and attend to patients visiting the OPD.
Manage patient registration and maintain patient records.
Schedule, confirm, and manage doctor appointments.
Handle patient inquiries regarding consultations and OPD procedures.
Coordinate patient flow and manage waiting queues.
Maintain daily OPD records and patient databases.
Coordinate with doctors and medical staff for smooth OPD operations.
Handle consultation fee collection and billing entries.
Manage incoming calls and appointment-related queries.
Ensure a smooth and positive patient experience.
Candidate Requirements
Graduate or undergraduate with relevant experience.
1–3 years of experience in front desk, OPD, clinic, or hospital administration preferred.
Positive communication and interpersonal skills.
Basic computer knowledge (MS Excel, Word, and clinic management software).
Positive patient-handling and coordination skills.
Presentable, polite, and patient-oriented personality.
Ability to multitask and manage OPD operations efficiently.