Education-12 th pass

Age limit-26

Job Summary

The Customer Service Executive is responsible for providing excellent customer service, addressing customer enquiries, resolving complaints, and ensuring a positive customer experience through effective communication and service delivery.

Key Responsibilities
Greet and assist customers in a friendly and qualified manner.
Handle customer enquiries, complaints, and feedback through phone, email, and face-to-face interactions.
Provide accurate information about products, services, pricing, and company policies.
Resolve customer issues promptly and escalate complex concerns to the concerned department.
Maintain positive customer relationships and ensure customer satisfaction.
Coordinate with internal departments to ensure timely resolution of customer concerns.
Maintain records of customer interactions, complaints, and feedback.
Follow company service standards, policies, and procedures.
Identify opportunities to improve customer experience and service quality.

Pay: ₹17,000.00 - ₹18,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Leave encashment
Life insurance
Provident Fund

Work Location: In person

📌 Sales Executive For Trivandrum Thiruvananthapuram
🏢 PVR Cinemas
📍 Thiruvananthapuram