Job Details
Process: International Travel – Voice Process
Location: Gurgaon
Qualification: Graduate / Undergraduate
Experience: Minimum 12 months of International BPO Voice experience
Salary: Up to ₹32,000 per month (In-Hand)
Shift: Rotational shifts
Transport: Both-side cab facility / Travel Allowance
Key Responsibilities
Handle customer queries through inbound international voice calls.
Assist customers with travel-related questions and service requests.
Provide accurate information and effective resolutions.
Maintain professional communication and customer satisfaction.
Follow process guidelines and quality standards.
Escalate complex customer issues whenever required.
Key Requirements
Minimum 1 year of International Voice Process experience.
Excellent English communication skills.
Solid customer-handling and problem-solving skills.
Comfortable working in rotational shifts.
Ability to work in a target-driven environment.