Position: Service Engineer Department: Service / Technical Job QC Team / Management
Experience: 3–6 Years Qualification: Diploma in Mechanical Engineering Preferred
Key Responsibilities:-
Visit customer sites to attend to complaints and resolve technical issues.
Coordinate with the R&D; and Quality Control (QC) teams for complaint resolution.
Identify and suggest product improvements based on customer feedback and field observations.
Conduct regular site visits for product inspection and preventive maintenance, even when there are no active complaints.
Review product photographs and videos shared by customers to identify technical issues.
Perform minor repairs, dismantling and reassembly of valves at customer locations.
Provide technical support and ensure customer satisfaction.
Prepare service visit reports and share feedback with the Head Office.
Job Requirements:-
Diploma in Mechanical Engineering.
3–6 years of experience in a similar technical/service engineering field.
Practical knowledge of industrial valves and their functioning will be preferred.
Ability to independently perform minor repairs, dismantling and assembly of valves.
Valuable troubleshooting and problem-solving skills.
Willingness to travel to customer sites across assigned locations.]
Valuable communication and coordination skills.
Preferred Skills:-
Technical troubleshooting
Industrial valve maintenance
Customer complaint handling
Preventive maintenance
Site inspection and reporting
Coordination with QC and R&D; teams
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Service Engineer Jalandhar
🏢 kartar valves private
📍 Jalandhar
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