Job Title: Customer Support & Sales Executive

Interview Type: In-Person

Company: MilkCrop, Hyderabad

Location: Workafella, Banjara Hills, Hyderabad (work from office)

Salary: ₹15,000 to ₹22,000 per month (based on skills and interview)

About MilkCrop
MilkCrop delivers fresh buffalo milk, cow milk, low fat milk and Gir cow milk to homes across Hyderabad. We are growing rapid and need a robust customer-facing team.

What you will do
Talk to customers on WhatsApp and phone about our products and prices
Convert enquiries into new daily milk subscriptions
Collect customer details (name, address, Google Maps pin) and set up deliveries
Handle complaints about late, missed or wrong deliveries politely and quickly
Follow up with customers on payments and renewals
Coordinate with the delivery team so orders reach customers on time
Keep customer records and order details accurate every day

Requirements




Fluent spoken and written English, Hindi and Telugu
0 to 2 years of experience in customer support, sales or tele-calling (freshers with strong communication skills are welcome)
Positive typing skills and explicit, error-free written messages
Comfortable using WhatsApp, phone and basic Excel/Google Sheets
Polite, patient and confident when speaking to customers
Able to work from the Banjara Hills office
Able to join within 15 days

Valuable to have
Experience in B2C, FMCG, delivery or subscription businesses
Knowledge of Hyderabad localities

Benefits
Cell phone reimbursement
Paid sick time
Paid time off

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:
Cell phone reimbursement
Paid sick time
Paid time off

Work Location: In person

📌 Customer Support & Sales Executive Banjara Hills
🏢 MilkCrop
📍 Banjara Hills