Receptionist – Job Description (Hospital)

Job Title: Hospital Receptionist

Department: Operations

Reports To: Operations Manager

Experience: 1–2 Years (Preferred)

Job Summary:

Responsible for managing front-office operations, welcoming patients and visitors, handling enquiries, coordinating appointments and ensuring smooth patient registration and service.

Key Responsibilities:
Welcome and assist patients and visitors.
Handle incoming calls and patient enquiries.
Manage patient registration and appointment scheduling.
Guide patients to the respective departments.
Coordinate with doctors, nurses and other hospital departments.
Maintain patient records and registration details.
Handle OP and IP admission-related enquiries.




Manage billing coordination and payment guidance.
Maintain skilled front-office standards.

Educational Qualification:
Any Degree
BBA / B.Com / BA
Diploma in Hospital Administration preferred.

Required Skills:
Excellent communication and interpersonal skills.
Valuable patient-handling ability.
Basic computer and MS Office knowledge.
Qualified attitude and patience.
Malayalam and English communication skills.

Pay: ₹14,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Receptionist Mala (Malappuram)
🏢 Believers Hospital Mala
📍 Malappuram