About Ekam

Ekam helps patients from Africa, the Pacific and other countries get treatment at leading hospitals in India. We guide each patient from their first enquiry until they return home safely.

About the role

As a Patient Care Coordinator, you will be the main point of contact for our international patients and their families. This is mainly an office-based role, with occasional visits to partner hospitals and the airport.

What you will do
Respond to patient enquiries on WhatsApp, phone and email
Collect medical reports and share them with hospitals for treatment plans and cost estimates
Coordinate appointments, admissions and doctor consultations
Help patients with medical visa letters, travel and accommodation
Keep patients and families updated at every step
Maintain records and follow up with patients after they return home





What we are looking for
Graduate in any discipline
Positive spoken and written English (Hindi helpful; French is a plus)
Caring, patient and well organised
Comfortable using WhatsApp, email and basic computer tools
Freshers are welcome. Experience in healthcare, hospitality, travel or customer service is a plus

What we offer
Salary of ₹20,000 – ₹30,000 per month, based on experience
On-the-job training
A chance to grow in the rapid-growing medical tourism field

Schedule: Day shift, 6 days a week

Location: Noida, Uttar Pradesh

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Patient Care Coordinator International Patients Noida (India)
🏢 Ekam Health Services
📍 India