KMC Hospital, Kannur, is looking for a proactive and responsible Senior Operations Executive to support and coordinate daily hospital operations, ensure smooth functioning of departments, and maintain high standards of patient service and operational efficiency.
Job Responsibilities
Coordinate and monitor day-to-day hospital operations.
Ensure smooth coordination between clinical, administrative, and support departments.
Monitor patient flow and ensure effective patient service delivery.
Handle operational issues and coordinate with concerned departments for timely resolution.
Support the implementation of hospital policies, procedures, and operational standards.
Monitor staff coordination, duty allocation, and departmental requirements.
Assist in improving patient satisfaction and overall service quality.
Prepare operational reports and maintain relevant records.
Coordinate with department heads and management regarding operational matters.
Support management in implementing operational improvements and process optimization.
Qualifications & Experience
Bachelor's degree or Master's degree in Hospital Administration, Healthcare Management, or a related field.
Minimum 3 years of relevant experience in hospital operations or healthcare administration.
Experience in hospital operations and patient service coordination is preferred.
Good communication, leadership, and interpersonal skills.
Strong problem-solving and organizational abilities.
Proficiency in MS Office and operational reporting.
Preferred Candidate
Candidates with experience in hospital operations will be preferred.
Ability to coordinate multiple departments and handle operational responsibilities efficiently.
Robust patient service orientation and professional attitude.
Interested candidates may apply with their updated CV.