Location: Coimbatore, Tamil Nadu
Salary: Up to ₹25,000 per month
Job Type: Full-Time | Work from Showroom
Experience: Freshers Welcome | Experienced Candidates Preferred

About the Role

We are looking for a friendly, customer-focused Customer Relationship Manager to enhance customer satisfaction, build lasting relationships, and provide personalized assistance to customers visiting our jewellery showroom.

Key Responsibilities
Handle customer enquiries, feedback, complaints, and follow-ups professionally.
Build robust customer relationships and encourage repeat visits.
Explain jewellery savings schemes, including their perks, terms, and conditions.
Understand customer needs and recommend suitable jewellery schemes based on their preferences and budget.
Follow up on scheme enrolments, payments, customer enquiries, and upcoming visits.
Address customer concerns patiently and ensure a positive showroom experience.
Maintain accurate customer databases and CRM records.




Coordinate with the sales team to resolve customer issues and improve service quality.

Candidate Requirements
Pleasant personality with a friendly attitude and a customer-first approach.
Strong communication and customer-handling skills.
Tamil is mandatory; English and Malayalam are preferred.
Basic computer knowledge and MS Excel skills.
Valuable listening, problem-solving, and follow-up abilities.
Freshers are welcome; relevant experience is an added advantage.
Candidates with experience in CRM, jewellery showrooms, retail stores, or malls are preferred.
Candidates residing within 5–10 km of the showroom are preferred.
An updated resume is compulsory.

Benefits
Provident Fund (PF)
Leave Encashment

Pay: ₹25,000.00 per month

Benefits:
Leave encashment
Provident Fund

Work Location: In person

📌 Customer Relationship Manager Coimbatore (India)
🏢 DAR Jewellery
📍 India