Responsible for all GR functions, strategic planning, development & implementation Respond to all complaints/enquiry through root cause analysis.

Analyze, generate report on complaints and suggest improvements
Post sales & Service follow up and updating
Maintain complaint database, follow up with customer who do not report vehicle for workshop
Creating customer awareness about low cost ownership
Weekly meeting with sales/Service Manager and Top Management to review the status of Complaint to ensure reflection for future permanent corrective action.
Review sales and service volume of the dealership to ensure effective handling of Customer touch point.

Candidate should have 5-8yrs of relevant experience.

Candidate should be from local area only.

Should be familiar with local Language.

Job Type: Full time

Pay: Up to ₹35,000.00 per month

Advantages:
Provident Fund

Ability to commute/relocate:
Goa, Goa: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 Manager Guest Relation North Goa
🏢 Sharayu Toyota, Colvale Goa
📍 North Goa