Responsibilities
Welcome every customer warmly and create a positive shopping experience.
Understand customer requirements and recommend suitable jewellery based on their budget and preference.
Explain product features, purity, weight, making charges, wastage, gemstone details, and certification.
Achieve daily, weekly, and monthly sales targets assigned by the management.
Promote ongoing offers, gold savings schemes, exchange offers, and festive promotions.
Cross-sell and up-sell jewellery, diamonds, silver articles, and accessories.
Build long-term customer relationships and encourage repeat purchases.
Collect customer information accurately for CRM and future marketing activities.
Ensure proper display, cleanliness, and presentation of jewellery counters.
Handle jewellery with utmost care and follow showroom security procedures.
Assist in stock verification, inventory counting, and product replenishment.




Coordinate with the cashier for billing and payment completion.
Resolve customer queries and complaints politely and professionally.
Follow company policies, grooming standards, and dress code.
Maintain confidentiality regarding customer and business information.
Attend daily briefings, product knowledge sessions, and sales training programs.
Report customer feedback, market trends, and competitor information to the manager.
Support showroom activities during exhibitions, festivals, and special sales events.
Ensure zero stock discrepancies due to negligence.
Maintain punctuality, discipline, and skilled behavior at all times.

cell:+91-XXXXXXXXXX

Pay: ₹12,526.34 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Adaptable schedule
Paid time off
Provident Fund

Work Location: In person

📌 Senior Sales Executive Madurai
🏢 madhavan jewellery
📍 Madurai