Industry: Spa & Wellness

We are looking for a well-organized, friendly, and skilled Front Office Executive to manage daily front desk operations at our spa.

Key Responsibilities:
Welcome and greet clients professionally.
Handle incoming calls, WhatsApp enquiries, and customer queries.
Explain spa services, massage therapies, packages, and membership plans.
Manage appointments, bookings, and walk-in customers.
Coordinate with therapists and ensure timely client service.
Maintain daily sales reports, billing, and payment records.
Follow up with existing clients and generate current customer enquiries.
Maintain customer records and update booking details in the CRM.
Handle customer feedback and complaints professionally.
Maintain front office cleanliness and discipline.




Coordinate with the branch manager and back-office team.

Requirements:
Valuable communication and customer-handling skills.
Basic computer knowledge and MS Excel skills.
Knowledge of WhatsApp and appointment management.
Friendly attitude and professional appearance.
Ability to handle multiple tasks and work in a team.
Previous experience in a spa, salon, hotel, or hospitality industry is preferred.

Qualifications:
Any Degree with minimum 1 year Experience

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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