We are looking for IT Support Engineers to provide day-to-day technical support across our city office and three plant locations.
The candidate will be responsible for handling IT-related issues, supporting computer hardware and network infrastructure, troubleshooting connectivity problems and ensuring the smooth functioning of IT systems across all assigned locations.
Key Responsibilities
Provide day-to-day IT support to employees across the city office and three plant locations.
Install, configure and maintain desktops, laptops, printers and other IT equipment.
Troubleshoot hardware, software and network connectivity issues.
Provide technical assistance to employees and resolve IT support requests.
Support LAN, Wi-Fi and basic network infrastructure.
Assist with server, network device and peripheral maintenance.
Manage user accounts, system access and basic IT configurations.
Provide support for Microsoft Office applications and Office 365.
Monitor IT equipment and ensure systems are functioning properly.
Coordinate with senior IT infrastructure teams for complex technical issues.
Maintain IT asset records, support logs and technical documentation.
Travel between office and plant locations when required for IT support.
Required Qualifications
Diploma or B.Tech in Computer Science, Information Technology, Electronics or a related technical discipline.
Required Experience & Skills
Minimum 2 years of experience in IT support or technical support.
Practical knowledge of computer hardware and troubleshooting.
Basic understanding of networking, LAN, Wi-Fi and connectivity issues.
Experience with desktop and laptop installation and maintenance.
Familiarity with Windows operating systems and Microsoft Office 365.
Ability to diagnose and resolve common IT-related issues.
Positive communication and problem-solving skills.
Willingness to provide IT support across multiple office and plant locations.
Preferred Candidate Profile
Candidates should have a hands-on approach to troubleshooting, valuable technical fundamentals and the ability to provide timely IT support to employees across different locations.
Pay: ₹9,500.00 - ₹34,000.00 per month
Work Location: In person
📌 It Support Engineer Pune
🏢 The closing Gap
📍 Pune
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