Job Title: Voice Process- Client Handling

Experience: 1–3 Years
Qualification: B.E. / B.Tech / Any Postgraduate Degree. Candidates with any degree and relevant experience in the EdTech industry or academic services are also preferred.
Location: Anna Nagar, Madurai
Employment Type: Full-Time
Working Days: Monday to Saturday (Sunday Off)

Job Summary

We are looking for an experienced Voice Process- Client Handling to manage PhD scholars, handle client queries, coordinate service delivery, drive sales, and maintain strong client relationships.

Key Responsibilities
Handle PhD scholars' queries and understand their academic requirements.
Coordinate with internal teams to ensure timely service delivery.
Manage processes, follow-ups, and scheduled collections.
Handle inbound inquiries through calls, emails, and chats.
Convert potential leads into sales by recommending suitable services.
Maintain relationships with existing clients and encourage repeat business.
Identify new business prospects and potential clients.
Maintain client records, sales reports, and interactions using CRM tools.
Manage multiple clients and projects efficiently.




Lead and coordinate team activities to achieve business targets.

Required Skills & Competencies
Excellent communication and interpersonal skills.
Strong client handling and relationship management abilities.
Valuable sales, negotiation, and problem-solving skills.
Team coordination and leadership capabilities.
Knowledge of CRM tools and reporting dashboards.
Robust time management and accountability.
Professional approach with a focus on client satisfaction.

Required Experience
2–6 years of experience in client handling, customer support, or managerial roles.
Experience in process execution and team management.
Ability to manage multiple clients and meet deadlines.

How to Apply?

Interested candidates can WhatsApp their updated CV to:

73581 10488

Application Question(s):
How many years of experience do you have in client handling?
Do you have experience in the EdTech industry?
Do you have experience in sales and lead conversion?
Do you know any additional languages apart from English and Tamil?

Work Location: In person

📌 Voice Process Client Handling Madurai (India)
🏢 Elysium Technologies Private
📍 India