Number of Openings: 2
Location: Panchkula, Haryana
Experience: 1–2 Years (Preferred)
Job Description:
We are looking for a well-presented, friendly, and customer-oriented Guest Relations Executive (GRE) to manage guest interactions and ensure a pleasant experience for all visitors.
Key Responsibilities:
Welcome and greet guests warmly upon arrival.
Handle guest queries, requests, and complaints professionally.
Assist guests with reservations, check-ins, and other requirements.
Maintain positive relationships with guests and ensure customer satisfaction.
Coordinate with internal teams to ensure smooth guest services.
Handle guest feedback and resolve concerns promptly.
Maintain qualified communication and a welcoming workplace.
Ensure proper guest service standards are followed.
Requirements:
1–2 years of experience in Guest Relations, Front Office, Hospitality, or Customer Service.
Excellent communication and interpersonal skills.
Friendly personality with a professional attitude.
Good grooming and presentation.
Ability to handle guest queries and complaints.
Basic computer knowledge.