12 Nov
|
WSNE Consulting
|
Gurugram
12 Nov
WSNE Consulting
Gurugram
We are looking for enthusiastic, customer-oriented, and motivated individuals to join our team as Customer Service Executives in the BPO sector. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally.
Key Responsibilities
Handle customer inquiries through inbound and/or outbound calls.
Provide accurate information about products and services.
Resolve customer complaints, queries, and concerns efficiently.
Maintain a high level of customer satisfaction.
Follow company policies, processes, and quality standards.
Maintain proper records of customer interactions.
Escalate complex issues to the concerned department when required.
Meet daily performance targets and service-level expectations.
Skills & Qualifications
Excellent verbal communication skills.
Good listening and problem-solving abilities.
Basic computer knowledge and typing skills.
Customer-focused attitude with a willingness to learn.
Ability to work in a team and handle pressure.
Basic English communication skills (additional languages are an advantage).
Eligibility Criteria
Minimum qualification: 12th Pass / Graduate.
Freshers are welcome to apply.
Prior BPO or customer service experience will be an added advantage.
Flexible to work in rotational shifts, if required.
Perks
Attractive salary package.
Training and development opportunities.
Performance-based incentives.
Growth opportunities opportunities.
Supportive and professional work workplace.
Interested Candidates Apply Now!
To schedule your interview, directly Call / WhatsApp on the below-mentioned number.
khushi Rana - 92173 37813
📌 Customer Service Executive Bpo Gurugram
🏢 WSNE Consulting
📍 Gurugram