12 Nov
|
Max Healthcare
|
Dwarka
12 Nov
Max Healthcare
Dwarka
MHC/30474
Front Office
Dwarka-Max Super Speciality Hospital
Posted On 11 Nov 2026
End Date 25 Nov 2026
Required Experience3 - 6 years
Basic Section
Basic Section
No. Of Openings1
DesignationPatient Care Executive - Level 1
Employee CategoryFront Office
Closing Date 25 Nov 2026
Skills
Skill
Required Qualification
GraduateBachelors
Job Description
Counsel patients and their attendants regarding estimated treatment costs and hospital packages.
Explain billing procedures, payment policies, deposits, and other financial requirements.
Coordinate with the treating consultants and clinical teams to obtain treatment estimates.
Explain insurance coverage, cashless facilities, exclusions, deductions, and non-payable items.
Coordinate with the TPA and insurance department for approval-related queries.
Guide patients regarding advance payments and outstanding dues.
Provide financial counselling to patients before admission and during hospitalization.
Assist patients in understanding final bills and resolving billing-related queries.
Coordinate with the billing, TPA, admission, and discharge departments for smooth patient services.
Maintain proper records of patient counselling, estimates, and financial discussions.
Handle patient and attendant grievances related to billing and financial matters.
Ensure confidentiality of patient financial and personal information.
📌 Financial Counsellor Mhc/30474 Dwarka
🏢 Max Healthcare
📍 Dwarka