We are looking for a highly skilled and experienced Team Leader to join our Operations team in an international setting. The ideal candidate will have a solid background in operations management and excellent leadership skills.
Roles and Responsibility
Manage and oversee the daily operations of the team, ensuring efficiency and productivity.
Develop and implement process improvements to increase quality and reduce costs.
Lead and motivate a team of professionals, providing guidance and support.
Analyze data and metrics to identify trends and areas for improvement.
Collaborate with other departments to achieve business objectives.
Ensure compliance with company policies and procedures.
Job Requirements
Proven experience as a Team Leader or similar role in operations management.
Solid knowledge of operational processes and procedures.
Excellent communication and leadership skills.
Ability to analyze data and make informed decisions.
Solid problem-solving and decision-making skills.
Experience working in a fast-paced setting with multiple priorities.
About Company
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Additional Info
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
📌 Team Leader Operations Noida (India)
🏢 TP
📍 India
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