12 Nov
|
Capgemini
|
India
Roles and Responsibilities
Provide technical support to end-users through phone, email, or in-person interactions.
Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals.
Manage service requests from initiation to resolution, ensuring timely delivery of services.
Collaborate with internal teams (e.g., IT department) to resolve complex technical issues.
Maintain accurate records of all incidents and actions taken during the incident lifecycle.
📌 Service Desk Specialist Noida (India)
🏢 Capgemini
📍 India