Company Description Zapp Delivery is a growing organization focused on providing efficient and reliable delivery and related support services to customers and partner businesses. The company emphasizes customer satisfaction, streamlined processes, and clear communication to help clients meet their service and financial goals. Team members are encouraged to contribute ideas, work collaboratively, and maintain high ethical standards in all interactions. Zapp Delivery offers opportunities for professional growth in a fast-paced setting and values individuals who are motivated to build long-term careers.
Role Description The Tele Sales Executive – Loan Process role is a full time, on-site position based in Delhi, India. The role involves making outbound calls to potential and existing customers to explain loan products, eligibility criteria, and documentation requirements, and to answer questions in a clear and professional manner. The Tele Sales Executive will be responsible for generating leads, following up on inquiries, collecting and verifying customer information, and coordinating with internal teams to ensure smooth loan processing. Daily tasks include maintaining accurate records in the system, meeting assigned sales and conversion targets,



and adhering to compliance and quality standards. The role also requires building positive customer relationships, managing call volumes efficiently, and providing timely feedback on customer needs and market trends to supervisors.
Qualifications
Solid communication and interpersonal skills, with the ability to explain loan products clearly and handle objections professionally.
Experience in telecalling, telesales, or customer service, preferably in financial services, banking, or loan processing.
Basic understanding of loan processes, documentation, and eligibility assessment, or willingness to learn quickly.
Proficiency in using computers, CRM tools, and call management systems, with accurate data entry skills.
Ability to work in a target-driven environment, manage time effectively, and maintain high levels of accuracy and integrity.
Fluency in English and Hindi; additional local languages are an advantage.
Minimum educational qualification: high school diploma; graduation in any discipline is preferred.
Previous experience in an on-site role and familiarity with the Delhi market is an added benefit.

📌 Tele Sales Executive – Loan Process Delhi
🏢 Zapp Delivery
📍 Delhi