Company Description Career Mission Delhi is a growing organization focused on connecting talented specialists with international Business Process Outsourcing (BPO) opportunities. The company works with global clients across multiple industries, offering customer support voice, non-voice and blended process. Based in Delhi, India, Career Mission Delhi provides structured training and skill development to help team members build sustainable careers in the BPO sector. The work environment emphasizes professionalism, performance, and continuous learning for individuals at different experience levels.

Role Description The International BPO role for companies The role involves handling inbound and outbound calls, emails, or chat processes for international clients, ensuring timely and accurate responses. Daily responsibilities include resolving customer queries, providing product or service information, processing requests, and escalating issues when needed. The position also involves maintaining customer records, following process guidelines, and meeting performance targets related to quality, efficiency, and customer satisfaction.



Team members are expected to collaborate with supervisors and colleagues, participate in training sessions, and adhere to company policies and client-specific compliance requirements.

Qualifications
Candidates should possess solid Communication skills, including explicit spoken and written English for international client interaction.
Candidates should possess solid Customer Service skills, with the ability to manage queries, handle concerns professionally, and maintain a customer-focused.
Candidates should possess Analytical Skills to interpret information, follow procedures, and make accurate decisions within defined guidelines.
Candidates should possess foundational Finance awareness when working on finance-related processes, including accuracy in handling numerical data.
Relevant qualifications include a high school diploma or bachelor’s degree, comfort with using computers .willingness to work in rotational shifts and prior BPO or customer-facing experience as an added advantage.
candidate should be from NCR only and we need immediate joiners

📌 International Bpo Delhi (India)
🏢 Career mission Delhi
📍 India