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Personal Banker - Inbound (Branch Banking Service) | Kotak Mahindra BankRole PurposeThe Personal Banker - Inbound is responsible for handling branch-based customer service, cash and non-cash transactions, account servicing, and cross-selling banking products while ensuring a superior customer experience and operational accuracy. Key ResponsibilitiesCustomer ServiceAct as the first point of contact for walk-in customers. Resolve customer queries related to accounts, deposits, payments, and banking services.



Deliver a seamless and high-quality customer experience. Transaction ProcessingHandle cash and non-cash transactions accurately and efficiently. Process: Cash deposits & withdrawalsDemand Drafts (DD)Cheque transactionsAccount servicing requests Maintain operational accuracy and TAT adherence. Sales & Cross-SellingIdentify customer needs and recommend suitable banking products. Cross-sell: Savings AccountsFixed DepositsInsurance ProductsDebit/Credit CardsOther retail banking products Operations & ComplianceEnsure process compliance and regulatory adherence. Maintain proper documentation and transaction records. Follow KYC, AML, and bank operational guidelines. Required SkillsCustomer Service OrientationCash HandlingBanking OperationsCommunication SkillsAttention to DetailRelationship ManagementSales & Cross-SellingProblem Solving

📌 Personal Banker Inbound Branch Banking 0124 7506 1102662 Telangana
🏢 Kotak Mahindra Bank
📍 Telangana