Responsible for ensuring a smooth and positive patient experience by assisting patients, handling enquiries, coordinating appointments, addressing concerns, and maintaining effective communication between patients and the medical team.
Key Responsibilities:
Welcome and assist patients and visitors.
Handle patient enquiries and appointment coordination.
Explain available services and treatment procedures.
Coordinate with doctors, nurses, and other departments.
Address patient concerns and feedback.
Follow up with patients after consultations.
Maintain patient records and ensure customer satisfaction.
Experience: Minimum 3 years in Hospital / Healthcare Customer Relations
Work Location: In person
📌 Patient Relation Officer Coimbatore
🏢 AVYANA HEALTH
📍 Coimbatore
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