Key ResponsibilitiesProgram & Customer Management
Lead a portfolio of global engineering projects and key customer accounts.
Serve as the primary management interface between customers and project teams.
Conduct program reviews, executive meetings, and stakeholder engagements.
Support business growth, customer satisfaction, and follow-on prospects.

Commercial & Financial Management
Own program revenue, margin, cash flow, invoicing, and profitability targets.
Monitor project forecasts, change orders, claims, and commercial risks.
Ensure compliance with contractual requirements and governance processes.
Drive timely invoicing and collection of outstanding receivables.

Delivery & Governance
Provide oversight to Project Managers and Engineering Managers.
Monitor schedule, cost, quality, and risk performance across all projects.
Escalate and resolve major execution issues impacting project delivery.
Ensure effective project controls, reporting, and management reviews.

Resource & Portfolio Planning
Review resource requirements across projects and optimize utilization.




Support workforce planning and allocation of critical resources.
Balance priorities across multiple projects and customers.

Risk & Continuous Improvement
Drive mitigation of technical, commercial, and execution risks.
Lead recovery plans where required.
Promote lessons learned and best practices across projects.

Qualifications & Experience
Bachelor's Degree in Engineering or equivalent.
15+ years of project execution experience.
Minimum 5 years in Program Management, Project Management, or Portfolio Management roles.
Experience managing large multidisciplinary engineering/EPC/EPCM projects.
Solid commercial, contractual, and customer management experience.
PMP, PgMP, or equivalent certification preferred.

Key Success Measures
Program revenue and margin achievement.
On-time project delivery.
Customer satisfaction and account growth.
Resource utilization and productivity.
Cash collection and invoicing performance.
Effective management of project risks and opportunities.

📌 Program Manager Mumbai
🏢 Cyient
📍 Mumbai