Exp Level : 6 to 9 yrs

Location :Bangalore, Chennai & Hyderabad

Notice period : Immediate to 15days Max

Employment : FTE

Must to have skills – Helix Developer, AR Systems, Developer Studio, Rest API

Job Description:
Key Responsibilities
Configure and customize BMC Helix ITSM modules: Incident, Change, Problem, SRM, SLA.
Develop and enhance Smart IT, Digital Workplace, and Smart Reporting dashboards.
Design and maintain CMDB, CI relationships, service mapping, and reconciliation.
Build and manage integrations using Helix Integration Studio, REST APIs, and middleware.
Implement automation and AIOps use cases for event correlation and self-healing.
Develop executive and operational dashboards including SLA, XLA, and service health.




Perform troubleshooting, performance tuning, upgrades, and L3 support.
For Senior roles: lead solution design, architecture, mentoring, and stakeholder management.
Experience with CMDB, Service Mapping, and CI governance.
Integration experience using Helix Integration Studio and REST APIs.
Exposure to Automation, AIOps, and Executive Dashboards.

Excellent communication and documentation skills.

Pay: ₹2,000,000.00 - ₹2,200,000.00 per year

Work Location: Hybrid remote in Bengaluru, Karnataka

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